$10.50 an hour
Inbound Customer Support
Every call answered, on-brand, first time.
The job
A support pod that picks up before the third ring, knows your product, and closes the ticket without escalating it to you. Phone, email and chat, covered on your hours.
What they actually do
- Answering inbound calls, email and live chat
- Order status, scheduling and account questions
- First-contact resolution against your playbook
- Escalating cleanly, with context, when it is genuinely needed
- Keeping your helpdesk queue at zero
Put this seat on your floor if
Calls go to voicemail during your busiest hours
Your team is answering the same ten questions all day
Support is eating time that should go to growth
Tools they work in
ZendeskIntercomGorgiasFreshdeskAircallShopifyand whatever else you already use
Customer support
About hiring a customer support
Straight answers, no discovery call required. Anything not covered here, ask us directly and you will get the same candour.
hello@gostaffer.comYes. Shifts are set to your business hours, and because the floor is seven hours ahead of the US East Coast, early and late coverage is easy to staff.
Next stepTell us the floor you need.
Tell us the floor you need.
We’ll staff it.
One short call to scope the seats. Kickoff within 24 hours. You meet your team leads before anyone goes live, and you decide.